Monday, May 10, 2010

COX CABLE FAILS TO PLEASE.





Digital Devils-as L.E. Fant refers to Cox Cable- has at last paid L.E. his account balance. It took them approximately TWO YEARS to do so.

You may recall that L.E. closed his account with this cable monopoly around June of 2008. He returned all equipment and was provided a receipt which showed a balance [seemingly low, however apparently many charges for termination occur] of $4 or so.

L.E. expected a check to arrive-however, one did not arrive and now two years have passed.

At a chance meeting with a Cox employee L.E. mentioned the lack of refund and the employee made inquiry at Cox. Some weeks later a check arrived.

One may wonder how many such balances are kept by Cox even though properly it should mail a check to its ex-customer.

This experience vindicates L.E.'s decision to cease dealing with the digital Devil as he prefers to know Cox Cable as.




No comments: